Get in Touch
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Our Hub
Located in the heart of Khartoum’s business district.
Address
Building No 182 – square 5 –
Buri Lamab – Khartoum –
Sudan
Contact Hours
9am – 6pm
Frequently Asked Questions
Find quick answers to common queries about our consultation process.
What information should I prepare before our consultation?
To make the most of our consultation, it’s helpful to have a general idea of your current IT infrastructure size (number of users/endpoints), any specific pain points or security concerns you’re facing, and your technology goals for the next 12 months.
How quickly can you respond to a critical security incident?
For our managed clients, our SLA guarantees a response time of under 15 minutes for critical severity incidents. Our 24/7 SOC is always monitoring.
For our managed clients, our SLA guarantees a response time of under 15 minutes for critical severity incidents. Our 24/7 SOC is always monitoring.
Do you provide services outside of Sudan?
Yes, while our headquarters is in Khartoum, we provide cloud management, cybersecurity monitoring, and remote IT support to enterprise clients across the MENA region.
How do you handle data compliance and local regulations?
We specialize in aligning your infrastructure with strict regional frameworks as well as international standards (ISO 27001, GDPR).